Every patient has the right to be treated as an individual with his/her rights respected. Greenspring Surgery Center and Medical Staff have adopted the following list of Patient Rights.
As a Patient, you have the right to:
- Considerate, respectful care at all times and under all circumstances with recognition of your personal dignity and property.
- Personal and informational privacy, within the law.
- Information concerning your diagnosis, evaluation, treatment, and prognosis, to the degree known.
- Confidentiality of records and disclosures. Except when required by law, you have the right to approve or refuse the release of records.
- The opportunity to participate in decisions involving your health care, unless contraindicated by concerns for your health.
- Make informed decisions about medical care, including the right to accept or refuse medical or surgical treatment. Know that there may be a modification to an existing living will or DNR directive. If you would like information about advance directives, please speak with your primary care physician or http://www.oag.state.md.us/Healthpol/Advance Directives.htm
- Information concerning: patient conduct and responsibilities; services available at the organization, provisions for after-hours and emergency care; fees for services, payment policies, implementation of any advance care directive.
- Impartial access to treatment regardless of race, color, sex, national origin, religion, handicap or disability. (Greenspring Surgery Center adheres to all federal and state rules, regulations and policies to promote a non-discriminatory environment for all of our surgical guests.)
- Receive an explanation of charges for services delivered.
- Know the identity and professional status of individuals providing service to you.
- Report any comments concerning the quality of services provided to you during the time spent at the facility and receive fair follow-up on your comments. Grievances can be reported to Greenspring Surgery Center management and/or Maryland Department of Mental Health and Hygiene, Office of Health Care Quality, 7120 Samuel Morse Drive, 2nd Floor, Columbia, Maryland 21046. 1-410-402-8040. www.medicare.gov/ombudsman/resources.asp
- Change primary or specialty physicians if other qualified physicians are available.
- Information concerning your physician’s relationship with this facility.
- Exercise these rights without being subject to discrimination or reprisal.
- Receive care in a safe setting and be free from all forms of abuse or harassment.
- Be communicated with in your primary language.
As a Patient, you are responsible for:
- Providing, to the best of your knowledge, accurate and complete information about your present health status and past medical history and reporting any unexpected changes to the appropriate practitioner(s).
- Following the treatment plan recommended by the primary practitioner involved in your case.
- Providing an adult to transport you home after surgery.
- Indicating whether you clearly understand a contemplated course of action and what is expected of you.
- Your actions if you refuse treatment, leave the facility against the advice of the practitioner, and/or do not follow the practitioner’s instructions relating to your case.
- Assuring that the financial obligations of your health care are fulfilled as expediently as possible, including accepting personal financial responsibility for any charges not covered by your insurance.
- Providing information about a durable power of attorney directive that you desire us to know about.
- Being respectful of all health care providers and staff, as well as other patients.
(See also Patient Forms)
If you have any questions regarding your rights & responsibilities, please discuss your concerns with us.